A fulfillment request/fulfillment orders (FR/FO) strategy represents a set of rules that can be applied as FR/FOs are being generated.

A strategy includes things like:

• Auto-processing the FR/FO to the source
• Manipulating the FR/FO number that is generated

You can manage these rules in two ways:

Globally:

• Visit Flxpoint App → Settings → Orders → PR/FR Strategy

Specific Source:

• Visit Flxpoint App → Sources → [Select a Source] → FR/FOs → PR/FO # Strategy

Info
If you configure a strategy at a specific source, it will take priority over global strategies.

Auto Processing

By default, after FR/FOs are generated they must be processed manually. To bypass this manual step, auto processing can be enabled either globally or on specific sources.

FR/FO Number

If your source has FR/FO number requirements, i.e.

• Max # of characters
• Can't contain "x"

You can configure rules and workflows to obtain a desired FR/FO number.

Or, if you'd like to customize how the FR/FO number is transmitted, you can leverage these rules.

Info
Most often, PO/FR #s are created from the:
- Order ID (Flxpoint order ID)
- Channel reference # (represents the connected channel's order #)

In addition, if multiple PO/FRs are generated generally a "-1", "-2", "-3" can be applied to denote a unique PO/FR # for Flxpoint accounts.