Why?
OAuth re‑auth is required by July 17 by Shopify.
How to Reconnect via OAuth
- Go to Channels → choose your Shopify channel.
- Open Integrations → Sync Listings → Edit.
- On the connection card, click Edit.
- Click Re‑authorize, then in Shopify click Install.
- Wait until the green Connected badge appears.
Note: Don't see the Re-Authorize button. You may be using a custom app (API token). See the next section.
Custom App (API Token) Users – Update Permissions
If your connection shows the API token instead of OAuth, keep the custom app but enable the new permission inside Shopify:
- In Shopify Admin, go to Apps → Develop apps.
- Select your existing custom app.
- Click Configuration → Admin API integration.
-
Enable
read/write_publications(located under Store content > Publications). - Click Save ➜ Install app.
Return to Flxpoint and test a Sync Listings job.
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Quick Troubleshooting
| Issue | Fix |
|---|---|
| OAuth pop‑up blocked | Enable pop‑ups, click Re‑authorize again |
| Job fails with 401/403 | Ensure you used a store‑owner Shopify login and repeat authorization |
| Error 400 Oauth error invalid_scope: The access scope is invalid: read_merchant_managed | Reset the page and try again |