Why?
OAuth re‑auth is required by July 17 by Shopify.
How to Reconnect via OAuth
- Go to Channels → choose your Shopify channel.
- Open Integrations → Sync Listings → Edit.
- On the connection card, click Edit.
- Click Re‑authorize, then in Shopify click Install.
- Wait until the green Connected badge appears.
Note: Don't see the Re-Authorize button (See screenshot here). You may have configured a custom app instead of our official Shopify App. To reauthorize:
- Exit the connection card and select “Change Connection”
- Select “New Connection”
- Follow the prompts to initiate the OAuth connection
Verify
Run Sync Listings → no auth errors.
Quick Troubleshooting
| Issue | Fix |
|---|---|
| OAuth pop‑up blocked | Enable pop‑ups, click Re‑authorize again |
| Job fails with 401/403 | Ensure you used a store‑owner Shopify login and repeat authorization |
| Error 400 Oauth error invalid_scope: The access scope is invalid: read_merchant_managed | Reset the page and try again |