BigCommerce is a fully supported sales channel in Flxpoint, enabling direct integration with your store to manage product listings, inventory updates, order syncing, and fulfillment operations. This integration helps ensure accurate data flow and efficient operations between your BigCommerce store and Flxpoint.
How To Connect
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Log into your Flxpoint account.
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Navigate to the Channels menu (left panel).
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Click +Add Channel to add your BigCommerce store.
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Select BigCommerce from the available channels.
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Follow the setup prompts to provide store info and confirm your connection.
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Once complete, your BigCommerce channel is integrated and ready to sync.
Connecting via OAuth2 is the simplest method for your own BigCommerce store. It automatically sets the required permissions in BigCommerce for Flxpoint to function properly.
- In Flxpoint, after selecting BigCommerce, choose OAuth2 as the connection method.
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Authorize the connection when prompted by BigCommerce.
- Enter your Store Hash (e.g., abc123) if asked, then click Continue.
- Flxpoint will complete the connection, and you’ll be ready to sync products & orders.
Note: If you’re connecting a vendor’s or partner’s BigCommerce store, they may need to approve the OAuth2 request or use an API Key instead.
Connecting via an API Key is useful if you have a vendor’s BigCommerce store, or you want to handle permissions manually.
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Obtain the Client ID, Client Secret, and
Store Hash from the BigCommerce admin.
- In Flxpoint, select API Key as your connection method and enter those credentials.
- Click Continue to finalize the connection.
Important: Keep API credentials secure. If you lose them, you’ll need to re-generate them in BigCommerce.
Listing Operations
Import Listings
Import Listings - Supported
This operation pulls your existing BigCommerce products into Flxpoint so you can manage or link them to your inventory. It looks at your chosen “Master SKU” field (e.g. SKU, UPC, MPN) and attempts to match or create listings in Flxpoint.
Set Your Master SKU
Below is an example of choosing “SKU” as your Master SKU.
If a listing doesn’t link automatically, try picking a different field or ensure your SKUs match.
Set New Listings to Paused
When you pause new listings, no pricing or quantity info syncs to BigCommerce until you’re ready.
That gives you time to confirm the data or link them to your internal inventory.
Advanced Settings
Choose Create Only (no overwriting) or Create & Overwrite Existing. Overwriting replaces data in Flxpoint with the data from BigCommerce when SKUs match.
Operation Details
Supported Features
Pulls existing product data (SKU, Title, Price, etc.)
Imports Brand & Category (up to 3 levels)
Large images (max size depends on store limits)
“Create Only” or “Overwrite Existing” option
Not Supported
Multiple Warehouses (not recognized at import)
Custom Metafields (unless directly mapped)
Over 250 Variation SKUs
Sync Listings
Sync Listings - Supported
This operation updates changes (Price, Quantity) from Flxpoint into your BigCommerce listings. It also supports “Hiding” and “Delisting” to manage out-of-stock behavior.
Hiding / Unhiding
In BigCommerce, you can configure “When a product is out of stock” to do things like
“Hide the product” or “Redirect to category page.”
Delisting
Delisting fully removes the product from the storefront. If you want to restore it, you must “Publish” again.
Operation Details
Supported
Price & Quantity Updates
Hiding & Unhiding (out-of-stock logic)
Delisting (remove product from store)
Not Supported
Overriding store-level inventory settings (like advanced stock rules)
Updating Additional Custom Fields automatically
Publish Listings
Publish Listings - Supported
Creates brand-new products on BigCommerce from your Flxpoint listings. If you choose to overwrite, it will replace existing product data (Title, Description, Price, etc.) on BigCommerce.
Don't Map vs. Overwrite
If your store’s structure is already well-defined, you can choose Don't Map
for certain fields (so we do not overwrite them).
Otherwise, you can Overwrite to copy your Flxpoint details directly.
Operation Details
Supported
Overwriting Variant Details
Price, Quantity, Images, Categories
Basic Custom Fields (if mapped directly)
Not Supported
Tiered Client Pricing or advanced custom fields
Multiple Warehouse Inventory from a single listing
Order Operations
Get Orders
Sync Orders