D&H as Source with Etilize

D&H Distributing provides connections for both U.S. and Canadian markets, supporting businesses with automated inventory updates and pricing synchronization. Through its integration with Etilize, a leading provider of product content and data, businesses can access enriched product information and specifications. This partnership ensures that businesses operating in the U.S. or Canada can efficiently leverage D&H’s product catalog for accurate inventory management and streamlined order automation.

For connecting to the Etilize feed. Contact support@flxpoint.com

How To Connect

  • Log into your Flxpoint account.
  • Navigate to the Sources tab from the left-hand menu.
  • Click on + Add Source and follow the prompts.
  • Click on Start Creating Integrations and select your desired source from the available list.
  • Select D&H Distributing US with Etilize or D&H Distributing Canada with Etilize based on your needs.
  • Proceed to the Configure Settings step. Here, select the Etilize Package from the dropdown:
    • SpexBasic
    • SpexFLX
    • SpexFLX with images Add-on
    • For connecting to the Etilize feed. Contact support@flxpoint.com
    Enter the Etilize Agreement Number, and specify if you want to import thumbnails as the primary product image.
  • Click Save and Proceed to finalize the configuration and proceed to mapping templates.

 

Product Operations

The primary operation handles the bulk of your inventory management needs, while the secondary operation allows for more detailed control, such as focusing on specific products or update.

Get Inventory (Primary) 

Supported
Operations Details

Yes, Get Inventory (Primary) is supported!

The "Get Inventory (Primary)" integration allows you to connect to D&H's product inventory using Etilize, providing seamless access to product data and ensuring your business stays updated with the latest inventory information. Here’s everything you need to know to make the most of this feature:

Connect Your Integration:

  • Simply choose the integration type (e.g., D&H US with Etilize), and you're set to go. No additional connection information is required for this integration.

Configure Your Settings:

  • Decide how inventory data is managed:
    • Archive/Un-Archive Inventory: Automatically archive items not found in the source feed to keep your catalog clean and unarchive them if they return. (Tip: This setting is optional but can help with stock management.)
    • Image Resolution: Choose your preferred image size (e.g., 650x650, 300x300) to display products on your platform optimally.
    • Primary Product Image: Decide if you want to use Etilize's thumbnail image for your main product image—perfect if your sales platform doesn’t handle image optimization.
  • Enter your Etilize Package details, including the package type and agreement number.

Define a Mapping Template:

  • Map fields from D&H’s inventory to your platform using a customizable mapping template. This ensures your product data flows correctly.

Automate the Process:

  • Enable scheduling to automate inventory updates. You’ll receive notifications when the process runs, ensuring you are always informed.
 
 

Get Inventory (Secondary) 

Supported
Operations Details

Yes, Get Inventory (Secondary) is supported!

The Get Inventory (Secondary) integration with D&H US/CA provides businesses with a reliable way to manage additional inventory sources. This integration is ideal for businesses requiring supplemental data or managing multiple warehouses. Here’s everything you need to know to set it up effectively.

Connect Your Integration:

  • Connect D&H US API Token, if it is not already established. If needed, clients can modify this connection or set up a new one.

Configure Your Settings:

  • Tailor the integration to match your inventory management needs:
    • Archive/Un-Archive Inventory: Automatically archive SKUs not present in the source feed and unarchive them when they reappear. This is helpful for handling temporary out-of-stock items.
      • Important: Avoid enabling this setting if it’s already active for another D&H inventory integration.
    • Select Warehouse: Choose specific D&H warehouses (e.g., Harrisburg, California, Chicago, Atlanta) to pull inventory from. This is useful for businesses managing inventory across multiple locations.
    • Allow Create Variant: Enable this option to create product variants during the inventory update process, ensuring accurate catalog management.

Define a Mapping Template:

  • Use a mapping template to align inventory fields from D&H’s feed to your system. This ensures accurate data transfer, including SKUs, quantities, and product details.

Automate the Process:

  • Schedule the process to automatically run inventory updates. Notifications will keep you informed whenever the process runs, helping you maintain real-time accuracy.
 
 

 

Order Operations 

It submits orders to vendors for fulfillment and subsequently imports the shipment details, ensuring an integration between order processing and shipment tracking.     
 

Send Fulfillment Requests 

Supported
Operations Details

Yes, Send Fulfillment Requests is supported!

The Send Fulfillment Requests integration allows you to automate the submission of order fulfillment requests to D&H for both the U.S. and Canadian markets. This integration ensures a seamless flow of order information, reducing manual effort and optimizing order processing.

Connect Your Integration:

  • Select D&H Distributing US/CA as the integration type.
  • Enter the necessary credentials, including Connection Name, Username, and Password, to establish a secure connection. Use the Test Connection feature to verify the setup before saving.

Configure Your Settings:

  • Adjust the settings to fit your business needs:
    • Hold for X Hours: Set a delay before orders are sent, allowing for final checks or edits.
    • Send During Business Hours: Enable this option to restrict order submissions to D&H’s working hours, ensuring prompt handling.
    • Auto Acknowledgements: This ensures that fulfillment requests are acknowledged automatically, helping you track submission status in real-time.

Define a Mapping Template:

  • Use a customizable mapping template to match your system’s order fields (e.g., SKUs, quantities, and shipping details) to D&H’s requirements. This ensures the accurate transfer of data for every fulfillment request.

Automate the Process:

  • Schedule the fulfillment request process for automated submissions. Notifications will be sent every time the process is run, keeping you informed.

Fulfillment Request Number Compliance: D&H enforces a strict 20-character limit for FR numbers. To prevent errors:

  • Always use the Flxpoint-generated internal order number, as it complies with the limit.
  • Avoid using long order numbers from channels like Amazon.
  • Example: Replace 113-1582479-0930653-1 with a shorter internal number like 113-1582479.


    XML Request Permissions Error: If you encounter "ERROR: This user cannot submit XML requests", this usually indicates that XML permissions are not active in D&H’s system. Steps to resolve:

  • Confirm with D&H support that XML permissions are enabled.
  • Ensure your D&H account credentials in Flxpoint are correct.
  • Retry sending the request once permissions are confirmed.

  • Managing API Rate Limits: To avoid the error "429 TOO MANY REQUESTS: API limit exceeded":

  • Adjust job schedules to run every two hours instead of at shorter intervals.
  • Monitor API usage through logs and adjust schedules if limits are frequently hit.
  • Always adhere to the cooldown period specified in the error message before retrying requests.

  • Shipping Carrier Mapping: Properly configure the shipping carrier mapping to avoid errors:

  • Add the carrier name in the "Name" field of the mapping template.
  • REnsure that all carrier codes match D&H’s specified formats for seamless fulfillment processing.
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    Get Shipments 

    Supported
    Operations Details

    Yes, Get Shipments is supported!

    The Get Shipments integration enables businesses to seamlessly retrieve shipment data from D&H for both the U.S. and Canadian markets. This integration ensures timely and accurate shipment tracking, making it easier to keep customers informed and maintain operational efficiency.

    Connect Your Integration:

    • Connect using the D&H US API Token. If the connection is already established, you can use it as is, or you have the option to modify it or set up a new connection as needed.

    Configure Your Settings:

    • No additional configuration is required in Fixpoint for this integration, making setup straightforward and efficient.

    Define a Mapping Template:

    • Use the mapping template to align shipment data from D&H with your system. This ensures that all shipment details, such as tracking numbers, items, and statuses, are correctly captured and reflected in your platform.

    Automate the Process:

    • Enable scheduling to automate shipment updates. Notifications will keep you informed whenever the process runs, ensuring you never miss an update.
     
     

    Get Invoices 

    Supported
    Operations Details

    Yes, Get Invoices is supported!

    The Get Invoices integration enables businesses to retrieve detailed invoice data from D&H for both the U.S. and Canadian markets. This ensures accurate financial tracking, reconciliation, and streamlined billing processes.

    Connect Your Integration:

    • Use the D&H US API Token to connect. If the connection is already established, you can use it as is, or you can modify or set up a new connection as needed.

    Configure Your Settings:

    • No additional configurations are required for this integration in Fixpoint, making the setup quick and straightforward.

    Define a Mapping Template:

    • Use the mapping template to align invoice fields from D&H with your system. This ensures that key details like invoice formats, line item costs, and item associations are captured correctly.

    Automate the Process:

    • Enable scheduling to automate invoice retrieval. Notifications will keep you updated whenever the process runs, ensuring timely access to invoice data.
     
     

     

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