Sports South can be connected to Flxpoint as a supplier source to automate inventory synchronization and order submission. Once connected, Flxpoint retrieves product availability and pricing from Sports South and can submit eligible orders back to Sports South for fulfillment.
This integration is designed for dealers with an approved Sports South account and supports both inventory-only workflows and inventory + order fulfillment workflows.
⚠️ Sports South is a regulated firearms distributor. You must meet all Sports South approval and compliance requirements. Flxpoint does not replace or bypass supplier approval processes.
Add Source and Establish Connection
Prerequisites (Before You Begin)
Before setting up the connection in Flxpoint, ensure the following:
- You have an active Sports South dealer account
- You are approved to access Sports South’s electronic ordering system
- You have received API credentials from Sports South
⚠️ These credentials are not generated inside Flxpoint. They must be requested directly from Sports South Dealer Support.
Understanding the Required Credentials
You will need the following information from Sports South:
Field |
What It Is |
Where to Get It |
Customer Number |
Your unique Sports South dealer account number used to identify your business |
Provided by Sports South when your dealer account is created |
Username |
Login username associated with your Sports South electronic ordering access |
Provided by Sports South Dealer Support |
Password |
API or ordering password tied to your Sports South username |
Provided or reset by Sports South Dealer Support |
ℹ️ All three values are typically numeric and 5 digits long, but you should always use the exact values provided by Sports South, even if the format differs.
- Log in to your Flxpoint account.
- Navigate to Sources.
- Click + Add Source.
- Enter the following:
-
Source Name
(Example: Sports South) -
Source Type
Select the appropriate warehouse or vendor type based on your fulfillment model. -
Vendor (optional)
Assigning a vendor is recommended for reporting and accounting purposes.
-
Source Name
- Click Save & Next.
- From the Source setup screen, select Sports South as the integration type.
- Complete the connection form:
-
Connection Name
A descriptive internal name (e.g., Sports South – Primary). -
Customer Number
Your Sports South dealer account number. -
Username
The username provided by Sports South for electronic ordering/API access. Typically same as customer/account number. -
Password
The corresponding password issued by Sports South. -
Source Identifier
Use your Sports South account number unless instructed otherwise by Flxpoint Support.
-
Connection Name
- Click Test Connection to verify the credentials.
- Once the test is successful, click Save Connection.
- Define how often inventory data should sync from Sports South.
- Inventory sync controls product availability and pricing updates in Flxpoint.
- Enable order routing if you plan to send customer orders to Sports South.
- Confirm fulfillment behavior aligns with Sports South requirements for firearms and regulated products.
- Select or create a mapping template.
- Map required fields such as:
- SKU
- Quantity
- Price
- Product description
- (Optional) Apply a SKU prefix (e.g., SS-) to clearly identify Sports South products.
- Save the mapping.
- Activate the source.
Product & Order Operations
Product & Order Operations define how Flxpoint interacts with Sports South after the connection is established. These settings control inventory synchronization, order routing, and fulfillment behavior.
This section acts as an overview for both Product Operations and Order Operations, which are configured separately.
Product Operations
The primary operation handles the bulk of your inventory management needs, while the secondary operation allows for more detailed control, such as focusing on specific products or updates
Get Inventory (Primary)
The Sports South – Get Inventory (Primary Integration) enables Flxpoint to automatically retrieve primary inventory data directly from Sports South and keep your catalog in sync.
Through this integration, Flxpoint pulls key inventory attributes from Sports South, including:
- Product SKUs
- Quantity on Hand (Qty OH)
- Pricing
- Product dimensions (length, width, height)
This data is then mapped to the corresponding inventory fields in Flxpoint, ensuring that product availability and details remain accurate and up to date.
The integration is designed to reduce manual updates and improve inventory reliability by using Sports South as the system of record for stock data. Configuration involves setting up the data connection, mapping incoming fields to Flxpoint attributes, and applying optional rules to control how the data is processed.
The sections below walk through each step of the setup and configuration process.
The Get Inventory [Primary] integration pulls primary inventory data from Sports South into Flxpoint, including SKUs, quantities, pricing, and related inventory attributes.
The setup is completed in three steps.
Enter the required details in the New Sports South Connection form:
-
Connection Name
Internal reference name (e.g., Sports South – Inventory). -
Customer Number
Your Sports South dealer account number. -
Username
Username provided by Sports South for inventory access. Typically same as customer/account number. -
Password
Password associated with the Sports South username. -
Source
- If you are a third-party provider: use an abbreviation of your company or software name (maximum 6 characters).
- If you are not a provider: use your Sports South account number.
Click Test Connection, then Save Connection once successful.
Configure how inventory data is handled when received from Sports South.
-
Allocated Inventory
- No (default): Uses available quantity only.
- Yes: Adds allocated quantity to regular quantity.
-
Archive / Un-Archive Inventory
- Yes (recommended): Inventory not found in the latest feed is archived and automatically restored if it reappears.
- No: Missing inventory is ignored.
Click Save and Proceed.
Choose Sports South Get Source Product 1 and click Save and Complete.
The Mapping Template defines how Sports South inventory data maps to Flxpoint fields.
Key fields to map include:
| Field | Maps To | Example | Purpose | Status |
|---|---|---|---|---|
| SKU (T) | Flxpoint: SKU | SS12345 | Identifies the product | Required |
| Qty OH (N) | Flxpoint: Quantity On Hand | 50 | Updates stock levels | Required |
| Price (N) | Flxpoint: Price | 29.99 | Sets product price | Required |
| Width (N) | Flxpoint: Width | 10.5 | Records product width | Optional |
Fields from Sports South include SKU, Qty OH, Price, Width, Height, Length, Weight.
Options include Field, Value, Mapping Set, Rules, Don't Map, Set to Empty.
- Connection shows Connected and passes Test Connection.
- Mapping template Sports South Get Source Product 1 is selected and saved.
- Allocated Inventory setting matches your business needs (default: No).
- Archive / Un-Archive is set to Yes (recommended) unless Get Inventory [Secondary] is also enabled.
- Connection failure — Verify credentials (Customer Number, Username, Password) and click Test Connection again. Contact Sports South if credentials are not working.
- Data not imported — Confirm the integration is enabled and the mapping template is saved.
- Mapping errors — Review field mappings and ensure required fields (SKU, Qty OH, Price) are mapped.
- Inventory not updating — Check that the integration schedule is active or run manually.
| Feature | Availability | What to Expect |
|---|---|---|
| Primary inventory sync | Supported | Pulls SKUs, quantities, pricing, and dimensions from Sports South. |
| Allocated Inventory | Optional | Adds allocated quantity to regular quantity when enabled. |
| Archive / Un-Archive | Recommended | Archives missing inventory; restores automatically if it reappears. |
| Scheduling | Supported | Run on demand or via recurring schedule. |
Get Inventory (Secondary)
The Sports South – Get Inventory (Secondary Integration) enables Flxpoint to retrieve variant-level inventory data from Sports South, complementing the primary inventory feed.
While Get Inventory [Primary] pulls product-level attributes (SKU, quantity, price, dimensions), the secondary integration focuses on variant-specific fields, including:
- Item Number (variant identifier)
- Cost and Price
- Quantity
- Manufacturer Price (MFPRC), MAP, MSRP
This data is mapped to Flxpoint's inventory variant fields, ensuring that variant-level pricing, cost, and stock information stays accurate alongside the primary feed.
Configuration follows the same connection setup as Get Inventory [Primary], with a different mapping template tailored to variant fields. The sections below walk through each step.
The Get Inventory [Secondary] integration pulls variant-level inventory data from Sports South into Flxpoint, including item numbers, cost, price, quantity, and manufacturer pricing.
The setup is completed in three steps.
This integration uses the same Sports South connection as Get Inventory [Primary]. If you already configured the connection during Primary setup, select it from the dropdown.
If you need to create a new connection, enter the required details in the New Sports South Connection form:
-
Connection Name
Internal reference name (e.g., Sports South – Inventory). -
Customer Number
Your Sports South dealer account number. -
Username
Username provided by Sports South for inventory access. Typically same as customer/account number. -
Password
Password associated with the Sports South username. -
Source
- If you are a third-party provider: use an abbreviation of your company or software name (maximum 6 characters).
- If you are not a provider: use your Sports South account number.
Click Test Connection, then Save Connection once successful.
Configure how variant inventory data is handled when received from Sports South.
-
Allocated Inventory
- No (default): Uses available quantity only.
- Yes: Adds allocated quantity to regular quantity.
-
Archive / Un-Archive Inventory
- Yes (recommended): Inventory not found in the latest feed is archived and automatically restored if it reappears.
- No: Missing inventory is ignored.
Click Save and Proceed.
Choose Sports South Get Source Variant 1 and click Save and Complete.
The Mapping Template defines how Sports South variant inventory data maps to Flxpoint variant fields.
Key fields to map include:
| Field | Maps To | Example | Purpose | Status |
|---|---|---|---|---|
| Item Number (T) | Flxpoint: Variant SKU | SSV12345 | Identifies the variant | Required |
| Cost (N) | Flxpoint: Variant Cost | 15.99 | Sets variant cost | Optional |
| Price (N) | Flxpoint: Variant Price | 24.99 | Sets variant price | Optional |
| Quantity (N) | Flxpoint: Variant Quantity | 30 | Updates variant stock | Optional |
| MFPRC (N) | Flxpoint: Manufacturer Price | 22.50 | Records manufacturer price | Optional |
Fields from Sports South include Item Number, Cost, Price, Quantity, MFPRC, MAP, MSRP, Shipping Cost, Source List Price.
Options include Field, Value, Mapping Set, Rules, Don't Map, Set to Empty.
Rules transform data during mapping. Configured rules for this integration:
| Rule Name | Behavior | What It Does |
|---|---|---|
| Multiply by 1.4 | Always runs | Multiplies Price by 1.4 (e.g., for markup). |
| Sports South Get Inventory – Rule #2 | 1 condition, 1 action | Modifies Original Value based on a condition. |
- Connection shows Connected and passes Test Connection (same connection as Primary).
- Mapping template Sports South Get Source Variant 1 is selected and saved.
- Archive / Un-Archive is not enabled here if already enabled on Get Inventory [Primary] for the same source.
- Mapping rules (e.g., Multiply by 1.4) are configured if price markups are needed.
| Aspect | Get Inventory [Primary] | Get Inventory [Secondary] |
|---|---|---|
| Focus | Product-level data | Variant-level data |
| Key Fields | SKU, Qty OH, Price, Width, Height, Length, Weight | Item Number, Cost, Price, Quantity, MFPRC, MAP, MSRP |
| Maps To | Flxpoint inventory parent fields | Flxpoint inventory variant fields |
| Template | Sports South Get Source Product 1 | Sports South Get Source Variant 1 |
| Connection | Same Sports South connection (shared) | |
- Connection failure — Verify credentials (Customer Number, Username, Password) and click Test Connection again. Contact Sports South if credentials are not working.
- Variant data not imported — Confirm the integration is enabled and the variant mapping template is saved.
- Mapping errors — Review field mappings and ensure Item Number is mapped to Variant SKU.
- Price not reflecting markup — Verify the "Multiply by 1.4" rule is enabled and assigned to the correct field.
- Archiving conflict — Only enable Archive / Un-Archive on one integration (Primary or Secondary) per source, not both.
| Feature | Availability | What to Expect |
|---|---|---|
| Secondary inventory sync | Supported | Pulls variant-level data (cost, price, quantity, manufacturer pricing) from Sports South. |
| Mapping Rules | Supported | Apply price markups, conditional logic, and value transformations. |
| Allocated Inventory | Optional | Adds allocated quantity to regular quantity when enabled. |
| Archive / Un-Archive | Optional | Enable only if not already enabled on Primary for this source. |
| Scheduling | Supported | Run on demand or via recurring schedule. |
Keep your catalog up to date automatically
After configuring Get Inventory Primary and Get Inventory Secondary, you can schedule both jobs so items, inventory, and pricing update for you.
- Schedule Primary to import new and updated items.
- Schedule Secondary after Primary to refresh stock and pricing.
- Adjust the cadence anytime if your supplier changes their update frequency.
Order Operations
It submits orders to vendors for fulfillment and subsequently imports the shipment details, ensuring a seamless integration between order processing and shipment tracking.
Send Fulfillment Requests
The Sports South – Send Fulfillment Requests integration automates sending purchase orders (POs) to Sports South for fulfillment. Flxpoint converts fulfillment request details — such as shipping addresses, item quantities, and shipping methods — into Sports South's required PO format.
This integration uses the same Sports South connection configured during inventory setup. Configuration involves selecting the connection, defining a mapping template, and optionally applying rules.
The sections below walk through each step of the setup and configuration process.
The Send Fulfillment Requests integration converts Flxpoint fulfillment requests into Sports South purchase orders, including shipping address, item details, and quantities.
The setup is completed in three steps.
This integration reuses the same Sports South connection created during inventory setup. If you need to create a new connection, enter the required details in the New Sports South Connection form:
-
Connection Name
Internal reference name (e.g., Sports South – Fulfillment). -
Customer Number
Your Sports South dealer account number. -
Username
Username provided by Sports South for account access. -
Password
Password associated with the Sports South username. -
Source
- If you are a third-party provider: use an abbreviation of your company or software name (maximum 6 characters).
- If you are not a provider: use your Sports South account number.
Click Test Connection, then Save Connection once successful.
There are no special settings required for Send Fulfillment Requests. Click Save and Proceed.
Choose Sports South Send Fulfillment Request 1 and click Save and Complete.
The Mapping Template defines how Flxpoint fulfillment request data maps to Sports South PO fields.
| Flxpoint Field | Sports South PO Field | Example | Purpose | Status |
|---|---|---|---|---|
| Fulfillment Request Number | PO Number | FR54321 | Identifies the PO | Required |
| Shipping Address: Full Name | Ship To Name | John Doe | Recipient name | Required |
| Shipping Address: Address Line 1 | Ship To Address1 | 456 Oak St | Primary shipping address | Required |
| Shipping Address: City | Ship To City | Dallas | Specifies city | Required |
| Shipping Address: State Code | Ship To State | TX | Specifies state | Required |
| Shipping Address: Postal Code | Ship To Zip Code | 75201 | Specifies zip code | Required |
| Flxpoint Field | Sports South PO Field | Example | Purpose | Status |
|---|---|---|---|---|
| Fulfillment Request Item: SKU | Item Number | SS98765 | Identifies the product | Required |
| Fulfillment Request Item: Quantity | Quantity | 2 | Sets item quantity | Required |
Fields from Flxpoint: Billing Address, Fulfillment Request, Fulfillment Request Item, Shipping Address, Source Shipping Method.
Options include Field, Value, Mapping Set, Rules, Don't Map, Set to Empty.
The ShipVia code specifies the shipping method for the PO.
| Service | ShipVia Code | Notes |
|---|---|---|
| Ground Economy | (empty) | May include discount carrier programs/services. * |
| Ground Premium | G | Shipped via major carrier. * |
| 2-Day Air | 2 | |
| Next-Day Air | N |
- For economy shipping: leave ShipVia Code empty (Ground Economy).
- For ground with a major carrier: use G.
- For faster air delivery: use 2 (2-Day Air) or N (Next-Day Air).
- Connection shows Connected and passes Test Connection (same connection as inventory).
- Mapping template Sports South Send Fulfillment Request 1 is selected and saved.
- All required shipping address fields are mapped (Name, Address, City, State, Zip).
- SKU and Quantity are mapped at the line item level.
- Connection failure — Verify credentials and click Test Connection. Contact Sports South if credentials are not working.
- PO not sent — Confirm the integration is enabled and the mapping template is saved.
- Missing shipping address — Ensure all required address fields are mapped (Full Name, Address Line 1, City, State Code, Postal Code).
- Wrong shipping method — Review ShipVia code mapping; leave empty for Ground Economy or use G / 2 / N as needed.
- Order rejected by Sports South — Verify item SKUs are valid in Sports South's catalog.
| Feature | Availability | What to Expect |
|---|---|---|
| Send Fulfillment Requests | Supported | Converts Flxpoint FRs to Sports South POs. |
| Shipping Codes | Supported | Ground Economy (empty), Ground Premium (G), 2-Day Air (2), Next-Day Air (N). |
| Connection | Shared | Reuses the same Sports South connection from inventory setup. |
| Scheduling | Supported | Run on demand or via recurring schedule. |
Get Shipments
The Sports South – Get Shipments integration automates the retrieval of shipment data from Sports South, including tracking numbers, carrier services, shipment dates, and item details. This data is mapped to Flxpoint's shipment fields, keeping your order statuses up to date.
This integration uses the same Sports South connection configured during inventory setup. The sections below walk through each step of the setup and configuration process.
The Get Shipments integration pulls shipment data from Sports South into Flxpoint, including tracking numbers, carrier services, dates, and item quantities.
The setup is completed in two steps.
This integration uses the same Sports South connection configured during inventory setup. If you have already set up a connection, you can reuse it here.
If a new connection is needed, enter the required details in the New Sports South Connection form:
-
Connection Name
Internal reference name (e.g., Sports South – Shipments). -
Customer Number
Your Sports South dealer account number. -
Username
Username provided by Sports South for access. -
Password
Password associated with the Sports South username. -
Source
- If you are a third-party provider: use an abbreviation of your company or software name (maximum 6 characters).
- If you are not a provider: use your Sports South account number.
Click Test Connection, then Save Connection once successful.
Choose Sports South Get Shipments 1 and click Save and Complete.
The Mapping Template defines how Sports South shipment data maps to Flxpoint shipment fields.
| Field | Maps To | Example | Purpose | Status |
|---|---|---|---|---|
| Service (T) | Flxpoint: Carrier Service | UPS Ground | Identifies shipping service | Required |
| Shipment Date (D) | Flxpoint: Shipment Date | 2025-08-10 | Records shipment date | Required |
| Tracking Number (T) | Flxpoint: Tracking Number | 1Z999AA10123456784 | Tracks the shipment | Required |
| Quantity (N) | Flxpoint: Shipment Item Quantity | 2 | Confirms items shipped | Optional |
| Item No (T) | Flxpoint: Shipment Item SKU | SS98765 | Identifies shipped item | Optional |
Fields from Sports South: Service, Shipment Amount, Shipment Date, Tracking Number, Item No, Quantity.
Options include Field, Value, Mapping Set, Rules, Don't Map, Set to Empty, Direct Copy.
- Connection shows Connected and passes Test Connection.
- Mapping template Sports South Get Shipments 1 is selected and saved.
- Tracking Number field is mapped (required).
- Schedule is active if automation is desired.
- Connection failure — Verify credentials (Customer Number, Username, Password) and click Test Connection again.
- Shipments not imported — Confirm the integration is enabled and the mapping template is saved.
- Missing tracking — Ensure the Tracking Number field is mapped.
- Wrong carrier — Review the Service field mapping.
| Feature | Availability | What to Expect |
|---|---|---|
| Shipment tracking | Supported | Pulls tracking numbers, carrier service, dates, and item details. |
| Connection | Shared | Reuses same Sports South connection. |
| Scheduling | Supported | Run on demand or recurring. |
Get Fulfillment Acknowledgements
The Sports South – Get Fulfillment Request Acknowledgements integration automates the retrieval of purchase order (PO) acknowledgement data from Sports South, confirming order details like item numbers and quantities accepted. This data is mapped to Flxpoint's fulfillment request acknowledgement fields, ensuring accurate order status updates.
This integration uses the same Sports South connection configured during inventory setup. The sections below walk through each step.
The Get Fulfillment Request Acknowledgements integration pulls PO acknowledgement data from Sports South into Flxpoint, confirming which items and quantities were accepted.
The setup is completed in two steps.
This integration uses the same Sports South connection configured during inventory setup. If you have already set up a connection, select it from the list and proceed to Step 2.
If you need to create a new connection, enter the required details in the New Sports South Connection form:
-
Connection Name
Internal reference name (e.g., Sports South – FR Acknowledgements). -
Customer Number
Your Sports South dealer account number. -
Username
Username provided by Sports South for account access. -
Password
Password associated with the Sports South username. -
Source
- If you are a third-party provider: use an abbreviation of your company or software name (maximum 6 characters).
- If you are not a provider: use your Sports South account number.
Click Test Connection, then Save Connection once successful.
Choose Sports South Get FR Acknowledgements 1 and click Save and Complete.
The Mapping Template defines how Sports South acknowledgement data maps to Flxpoint acknowledgement fields.
| Field | Maps To | Example | Purpose | Status |
|---|---|---|---|---|
| Order Item Number (N) | Flxpoint: Acknowledgement Item Number | 1 | Identifies the item line | Required |
| Order Quantity (N) | Flxpoint: Acknowledgement Item Quantity | 5 | Confirms accepted quantity | Required |
| SKU (T) | Flxpoint: Acknowledgement Item SKU | SS12345 | Links to the product SKU | Optional |
Fields from Sports South: Order Item Number, Order Quantity, SKU.
Options include Field, Value, Rules, Don't Map, Set to Empty.
- Connection shows Connected.
- Template selected and saved.
- Order Item Number and Order Quantity are mapped (required).
- Connection failure — Verify credentials and click Test Connection again.
- Acknowledgements not imported — Confirm the integration is enabled and the template is saved.
- Missing item data — Ensure Order Item Number is mapped.
- Quantity mismatch — Review Order Quantity mapping and verify Sports South accepted the full order.
| Feature | Availability | What to Expect |
|---|---|---|
| FR Acknowledgements | Supported | Pulls PO acknowledgement data (item numbers, quantities) from Sports South. |
| Connection | Shared | Reuses same Sports South connection. |
| Scheduling | Supported | Run on demand or recurring. |
Get Invoices
The Sports South – Get Invoices integration automates the retrieval of invoice data from Sports South, including invoice numbers, dates, line item costs, and tax details. This data is mapped to Flxpoint's invoice fields, ensuring accurate billing and financial tracking.
This integration uses the same Sports South connection configured during inventory setup. The sections below walk through each step.
The Get Invoices integration pulls invoice data from Sports South into Flxpoint, including customer numbers, dates, gross sales, tax, and line item details.
The setup is completed in two steps.
This integration uses the same Sports South connection configured during inventory setup. If you have already created a connection, select it from the list and proceed to Step 2.
If you need to create a new connection, enter the required details in the New Sports South Connection form:
-
Connection Name
Internal reference name (e.g., Sports South – Invoices). -
Customer Number
Your Sports South dealer account number. -
Username
Username provided by Sports South for access. -
Password
Password associated with the Sports South username. -
Source
- If you are a third-party provider: use an abbreviation of your company or software name (maximum 6 characters).
- If you are not a provider: use your Sports South account number.
Click Test Connection, then Save Connection once successful.
Choose Sports South Get Invoices 1 and click Save and Complete.
The Mapping Template defines how Sports South invoice data maps to Flxpoint invoice fields.
| Field | Maps To | Example | Purpose | Status |
|---|---|---|---|---|
| Customer Number (T) | Flxpoint: Customer Number | CUST123 | Identifies the customer | Required |
| Due Date (D) | Flxpoint: Due Date | 2025-09-10 | Sets payment due date | Required |
| Invoice Date (D) | Flxpoint: Invoice Date | 2025-08-10 | Records invoice issuance date | Required |
| Invoice Number (T) | Flxpoint: Invoice Number | INV456 | Identifies the invoice | Required |
| Invoice Gross Sales (N) | Flxpoint: Gross Sales | 150.00 | Total sales before discounts | Required |
| PO Number (T) | Flxpoint: PO Number | PO789 | Links to the original PO | Required |
| Invoice Tax (N) | Flxpoint: Tax Amount | 10.50 | Tax applied to the invoice | Optional |
| Invoice Cash Discount (N) | Flxpoint: Cash Discount | 5.00 | Applies cash discount | Optional |
| Field | Maps To | Example | Purpose | Status |
|---|---|---|---|---|
| Item Number (T) | Flxpoint: Invoice Item SKU | SS98765 | Identifies the item | Optional |
| Quantity (N) | Flxpoint: Invoice Item Quantity | 3 | Quantity invoiced | Optional |
| Sales Price (N) | Flxpoint: Invoice Item Price | 49.99 | Price per item | Optional |
Fields from Sports South: Customer Number, Due Date, Invoice Cash Discount, Invoice Date, Invoice Gross Sales, Invoice Number, Invoice Source, Invoice Tax, PO Number, Shipping Air Code, Shipping Type, Gross Price, Item Number, Line Number, Product Number, Quantity, Sales Price.
Options include Field, Value, Mapping Set, Rules, Don't Map, Set to Empty.
- Connection shows Connected.
- Template selected and saved.
- Required fields mapped: Customer Number, Due Date, Invoice Date, Invoice Number, Gross Sales, PO Number.
- Line items mapped if granular tracking is needed.
- Connection failure — Verify credentials and click Test Connection again.
- Invoices not imported — Confirm the integration is enabled and the mapping template is saved.
- Missing invoice details — Verify Sports South invoices include all required fields.
- Tax/discount mismatch — Review Invoice Tax and Cash Discount field mappings.
| Feature | Availability | What to Expect |
|---|---|---|
| Invoice sync | Supported | Pulls invoice-level and line item data from Sports South. |
| Tax & Discounts | Supported | Maps tax amounts and cash discounts. |
| Connection | Shared | Reuses same Sports South connection. |
| Scheduling | Supported | Run on demand or recurring. |
You’re ready to automate this source
You’ve finished setting up this source. If you’d like, you can now put its operations on an automated schedule.
- Select the operations to schedule (for example, Get Inventory, Get Orders, Send Fulfillment Requests, Get Shipments).
- Pick how often and when they should run. You can edit or pause schedules anytime from the operations screen.
Tip: A daily schedule for key operations is a simple place to start.
Troubleshooting Common Errors
Common issues and solutions for Sports South integration. Expand each item to learn more.
What's happening
Inventory may drop to zero or archive unexpectedly if both Get Inventory [Primary] and Get Inventory [Secondary] have Archive / Un-Archive enabled for the same source.
- Having archiving turned on in multiple imports can conflict and remove active items.
- Products disappear from Flxpoint even though they exist in Sports South.
How to fix it
- Enable Archive / Un-Archive in one integration only (commonly Get Inventory [Primary]).
- Disable Archive / Un-Archive on the Secondary integration for the same source.
- If items were incorrectly archived, they will restore automatically on the next sync once the conflict is resolved.
What's happening
The Secondary integration maps variant-level pricing (Cost, Price, MFPRC), but markup rules like "Multiply by 1.4" are not applying to the expected field.
- Variant Price shows the raw Sports South value instead of the marked-up amount.
- The rule may be assigned to the wrong field or disabled.
How to fix it
- Open the Secondary mapping template and verify the Multiply by 1.4 rule is enabled and assigned to the Price field.
- Confirm the rule appears under the correct field's mapping options (not Cost or MFPRC).
- Save the template and re-run the integration to apply changes.
What's happening
Sports South rejects the PO because required shipping address fields are missing or the ShipVia code is invalid.
- All required address fields (Full Name, Address Line 1, City, State Code, Postal Code) must be mapped.
- An unrecognized ShipVia code can cause the order to fail.
How to fix it
- Open the Send Fulfillment Request mapping template and confirm all required address fields are mapped.
- Verify the ShipVia code uses a valid value:
| Service | ShipVia Code |
|---|---|
| Ground Economy | (empty) |
| Ground Premium | G |
| 2-Day Air | 2 |
| Next-Day Air | N |
- Save the template and resend the order.
What's happening
Recent orders show no tracking updates. The Get Shipments integration may not be pulling the latest data, or the Tracking Number field is not mapped.
- Tracking Number is a required mapping — without it, shipments will not be created in Flxpoint.
- The integration schedule may not be active.
How to fix it
- Open the Get Shipments mapping template and confirm Tracking Number is mapped.
- Verify the Service (carrier) and Shipment Date fields are also mapped for full tracking visibility.
- Confirm the integration is enabled and the schedule is active, or run it manually.
- If tracking appears delayed, allow time for Sports South to process and return shipment data.
What's happening
Fulfillment request acknowledgements are not appearing in Flxpoint, or the accepted quantity does not match what was ordered.
- The Order Item Number and Order Quantity fields may not be mapped.
- Sports South may have partially accepted the order.
How to fix it
- Open the Get FR Acknowledgements mapping template and confirm Order Item Number and Order Quantity are mapped (both required).
- If the quantity is lower than expected, Sports South partially accepted the order — review the acknowledgement details to determine which items were accepted.
- Confirm the integration is enabled and the template is saved.
What's happening
Invoice data is not importing into Flxpoint, or the tax and discount amounts do not match the expected values from Sports South.
- Required fields (Customer Number, Due Date, Invoice Date, Invoice Number, Gross Sales, PO Number) may not be mapped.
- Invoice Tax and Cash Discount are optional but must be mapped if you need those values.
How to fix it
- Open the Get Invoices mapping template and confirm all 6 required fields are mapped.
- If tax or discount values are missing, add Invoice Tax and Invoice Cash Discount to the template.
- Verify that Sports South invoices include the expected data by checking a known order.
- Save the template and re-run the integration.
Still need help? If you're experiencing issues not covered here, contact Sports South or your Flxpoint account manager.
Contact Support