Ordoro supports the essential source operations, including obtaining product data, sending fulfillment requests/fulfillment orders (FRs/FOs), and receiving shipments for submitted FRs/FOs.

Authentication

Authentication via Ordoro is considered basic access authentication and requires your:

• Username
• Password

This can be confirmed via Ordoro here.

Ordoro is transitioning from user-based Basic Authentication to API Key based Basic Authentication. To update your connection, generate an API Key in Ordoro by navigating to Account Settings → API Keys → Add API Key, then enter the new credentials in your Flxpoint connection settings:

• Enter your Client ID in the Username field.
• Enter your Client Secret in the Password field.

User-based credentials will be deprecated later this year, so we recommend updating your connection to use an API Key before then. OAuth 2.0 is not currently supported.

Product Operations

Get Inventory [Primary]

SUPPORTED

This process can pull the product details like titles, SKUs, images, prices, UPCs and quantity.

Warehouse ID: Populate this setting if you want Flxpoint to retrieve only the products at the notated warehouse. If you want Flxpoint to capture all available products, leave this field blank.

The warehouse ID can be found by navigating to the warehouse you want to use and locating the number at the end of the URL, as shown here when viewing the details of that warehouse:

Get Inventory [Secondary]

NOT NECESSARY

Inventory data is included with product data.

Order Operations

Send FRs/FOs

SUPPORTED

This process will submit FRs/FOs to Ordoro via the Ordoro API.

Your sales channel ID is required to send FRs/FOs to Ordoro. This can be found by navigating to the sales channel you want to use and locating the number at the end of the URL, as shown here when viewing the details of that channel:

If you don't have a sales channel in Ordoro you want Flxpoint to point Fulfillment Request to, a Flxpoint team member can create a cart on your account as described here instead.

Alternatively, if you would like Flxpoint to submit FRs/FOs as manual, you can create a sales "channel = manual" filter on the Ordoro Orders page, and find the ID in the resulting URL, as shown here:

Company Field in Shipping and Billing Addresses

The Company field is included in both the Shipping Address and Billing Address mappings for orders sent to Ordoro. To include it in the order payload, update your mapping template to expose the Company field in the Shipping Address and Billing Address sections.

This applies to the source integration sending orders to Ordoro. Including the Company field ensures complete address information accompanies each order and resolves undeliverable package issues caused by missing company information.

Get Shipments

SUPPORTED

This process will retrieve shipments for submitted FRs/FOs when they become available via the Ordoro API.

Get Source Invoices

NOT SUPPORTED