Integrating Magento as a Source will allow you to automate your fulfillment operations through our pre-built API connection.
- Get Inventory (Primary): Retrieves primary inventory data from Magento.
- Log into your Magento Admin panel using your credentials.
- Navigate to System → Integrations and click Add New Integration.
- Enter a name (e.g., "Flxpoint Integration"), then go to the API tab.
- Set Resource Access to All, click Save, and then Activate the integration. If you are required to restrict access (for example, for GDPR or internal security policies), you can instead use the Minimum Recommended Permission Set listed below.
- Your Access Token will be generated upon activation. Copy it and store it securely.
Get Inventory (Primary / Secondary)
/V1/products/V1/categories/V1/products/attributes
Send Fulfillment Requests
- Create Order:
/V1/orders - Order Acknowledgement:
/fulfillment-requests/{fulfillmentRequestId}/acknowledge
Get Shipments
/V1/shipments
- Grant Resource Access = All (simplest and recommended for most merchants), or
- Grant access only to the specific areas used by Flxpoint, as listed below.
Catalog
- Catalog
- Products
- Categories
- Attributes → Product
Sales
- Sales
- Operations
- Orders
- Shipments
- Operations
- Connection Name: "Magento Connection" (or any descriptive name).
- Access Token: Paste the Access Token you obtained from Magento.
- API Page Size: Set the number of records to fetch per page (e.g., 100).
- Store URL: Enter your Magento store URL (e.g., https://yourstore.com).
- Archive/Un-Archive Inventory: If enabled, any inventory not found in the Magento feed will be archived (quantity set to zero). If products are later reintroduced, they'll be un-archived.
- Fetch All the Attributes: If enabled, all Magento attributes will be retrieved; otherwise, only those visible on the storefront.
- Manufacturer Code
- UPC Code
- Image URL (required)
- Website ID
- Store View Code
- Map essential fields like Product Name, SKU, Price, and Quantity.
- Set up any transformations needed (e.g., price markups, quantity adjustments).
Product & Order Operations
Now that you’ve finished the wizard, you’ll see Mangeto has four integrations available in Flxpoint: two for products and two for orders. Get Inventory [Primary] (GIP) and Get Inventory [Secondary] (GIS) keep your Mangeto stock and pricing updated, while Send Fulfillment Requests and Get Shipments handle sending orders to Mangeto and pulling back shipment/tracking data. All four use the same Mangeto connection and credentials you just set up so you can simply choose the operations that match your workflow.
Product Operations
Get Inventory Primary imports your Magento catalog including metadata such as attributes, images, titles and description. We recommend running this once daily to import any new items. Get Inventory Secondary is a faster, more efficient operation to import more frequent pricing and quantity updates. We recommend running this hourly.
Get Inventory (Primary)
Get Inventory
The Get Inventory operation retrieves inventory data from your Magento store, ensuring inventory is up-to-date across all connected platforms. It syncs product inventory including stock levels, prices, and product details in real-time or on a configurable schedule.
Once configured, Flxpoint connects to Magento via API, pulls the latest product and variant information, maps it according to your template, and updates your inventory records automatically. This keeps your catalog accurate and reduces the risk of overselling or listing stale data.
- Syncs product inventory from your Magento store into Flxpoint.
- Updates stock levels, prices, and product details automatically.
- Archive or un-archive inventory based on product availability.
1 Connect — Use your Magento API credentials (Access Token, Store URL) to authenticate the integration.
2 Fetch — A GET call to the Magento API retrieves product and variant details.
3 Map — Extract SKU, Quantity, Price and other fields; map them via your mapping template.
4 Save — Import the mapped data, updating your inventory records in Flxpoint.
| Setting | Description |
|---|---|
| Sync Frequency | How often inventory is pulled from Magento (e.g., every 15 minutes, hourly, daily). |
| Fetch All Attributes | When enabled, retrieves all product attributes. When disabled, only storefront-visible attributes are fetched. |
| Archive/Un-Archive Inventory | Automatically archives products no longer available and un-archives them when they reappear. |
| Scheduling | Configure the exact schedule or interval for automatic inventory syncs. |
| Mapping Template | Select or create a mapping template that defines how Magento fields translate to Flxpoint fields. |
1 Add Integration
Navigate to Sources in Flxpoint and add a new Magento integration. Select Get Inventory as the operation.
2 Connect to Magento
Enter your Magento API credentials — Access Token and Store URL. Test the connection to confirm it shows Connected.
3 Configure Settings
Set your preferred options:
- Sync Frequency — Choose how often inventory should sync.
- Manufacturer Code — Specify the attribute code used for manufacturer/brand.
- UPC Code — Specify the attribute code used for UPC.
- Website ID — Enter the Magento Website ID to pull inventory from.
- Store View Code — Enter the Store View Code if pulling from a specific store view.
- Fetch All Attributes — Toggle on to retrieve all product attributes, or leave off for storefront-visible only.
- Archive/Un-Archive — Enable to automatically manage product availability.
4 Create Mapping Template
Build or select a mapping template that maps Magento product fields to Flxpoint inventory fields. At minimum, map SKU and Quantity.
5 Run / Schedule
Run the operation manually to verify data flows correctly, then set your preferred schedule for automatic syncing.
Each field in your mapping template can be configured using one of the following options:
| Option | Description |
|---|---|
| Don't Map | Skip this field entirely — no data will be imported for it. |
| Set To Empty | Clear any existing value by setting the field to empty. |
| Field | Map directly from a Magento source field. |
| Value | Set a static/fixed value for every record. |
| Mapping Set | Use a predefined set of value translations (e.g., convert codes to labels). |
| Rules | Apply conditional logic to determine the mapped value. |
| Magento Field | Maps To | Example | Purpose | Status |
|---|---|---|---|---|
| SKU | SKU | ABC123 |
Identifies the product | Required |
| Name | Title | Blue Widget |
Product title | Required |
| Description | Description | A high-quality blue widget |
Product description | Required |
| Manufacturer | Brand | WidgetCo |
Product brand | Required |
| Magento Field | Maps To | Example | Purpose | Status |
|---|---|---|---|---|
| Quantity | Quantity | 50 |
Stock level | Required |
| Price | Source List Price | 29.99 |
Product price | Optional |
| UPC | UPC | 012345678905 |
Universal product code | Required |
| Weight | Weight | 1.5 |
Product weight | Optional |
Before running the operation, verify the following:
- Connection status shows Connected.
- A mapping template is selected for the operation.
- SKU and Quantity are mapped in your template.
| Issue | Possible Cause | Resolution |
|---|---|---|
| Connection Issues | Invalid or expired API credentials. | Verify your Magento Access Token and Store URL are correct and active. |
| API Errors | Magento API endpoint is unreachable. | Confirm the API endpoint is accessible and your Magento instance is online. |
| Missing Data | Fields not mapped in template. | Check your mapping template to ensure all required fields are mapped. |
| Rate Limits | Too many API requests in a short period. | Check your Magento API rate limits and adjust sync frequency if needed. |
| Feature | Availability | What to Expect |
|---|---|---|
| Inventory Sync | Supported | Products and variants are retrieved via the Magento API. |
| Archive/Un-Archive | Supported | Automatically archives missing products and un-archives when they reappear. |
| Fetch All Attributes | Supported | Retrieve all product attributes or only storefront-visible attributes. |
| API Rate Limits | Limitation | May pause the integration if Magento rate limits are exceeded. |
Get Inventory (Secondary)
Get Inventory (Secondary) retrieves secondary inventory data such as custom fields, variant options, and additional attributes from your Magento store. This integration enhances inventory records with detailed product information beyond the primary sync.
While Get Inventory [Primary] handles core product data (SKU, title, quantity, price), the secondary integration focuses on dimensions, shipping costs, GTIN, and up to 100 custom fields — giving you a complete picture of every product in your catalog.
The sections below walk through setup, mapping, and troubleshooting for this integration.
Each run follows this workflow:
- 1Connect — Use Magento API credentials (Access Token, Store URL) to authenticate with your Magento instance.
- 2Fetch — A GET call retrieves additional product attributes and variant details from the Magento API.
- 3Map — Extract dimensions (Height, Width, Length), shipping details, custom fields, and other secondary attributes.
- 4Save — Import mapped data into Flxpoint, enriching inventory records with the additional details.
10, Width 5,
Length 15 (centimeters) and a shipping cost of 5.99. After the secondary
sync, these values appear on the Flxpoint inventory record alongside the primary data.
Configuration options include:
- Sync Frequency — How often the secondary integration runs.
- Fetch Custom Fields — Enable to retrieve up to 100 custom fields from Magento.
- Scheduling — Set a recurring schedule or run on demand.
- Mapping Template — Select or create the template that defines field mapping.
Navigate to your source integrations and add a new Get Inventory Secondary operation for your Magento source.
Use your existing Magento connection or create a new one with your Access Token and Store URL. Click Test Connection to verify, then save.
- Sync Frequency — Choose how often secondary data is refreshed.
- Fetch Custom Fields — Toggle on to pull up to 100 custom fields from Magento.
- Scheduling — Enable a recurring schedule or leave as manual.
Define how Magento secondary fields map to Flxpoint inventory fields. See the Mapping Utilities section below for details.
Run the integration manually to verify results, then enable scheduling for automated syncs. The status page will show Connected, Configured, and Mapped when everything is ready.
The Mapping Template defines how Magento secondary fields map to Flxpoint inventory fields. All secondary fields are typically optional — there are no required fields for this integration.
Each field in the mapping template can be set to one of the following:
- Don't Map — Skip the field entirely.
- Set To Empty — Clear the field value on each sync.
- Field — Map directly from a Magento source field.
- Value — Set a static value for every record.
- Mapping Set — Use a predefined set to translate values.
- Rules — Apply conditional logic to transform data during mapping.
Key fields available from Magento for secondary mapping:
| Magento Field | Maps To | Example | Purpose | Status |
|---|---|---|---|---|
| Height | Height | 10 | Product height | Optional |
| Width | Width | 5 | Product width | Optional |
| Length | Length | 15 | Product length | Optional |
| Dimension Unit | Dimension Unit | centimeter | Unit of measurement | Optional |
| Shipping Cost | Shipping Cost | 5.99 | Shipping fee | Optional |
| GTIN | GTIN | 012345678905 | Global trade item number | Optional |
When Fetch Custom Fields is enabled, up to 100 custom fields can be mapped:
| Magento Field | Maps To | Example | Purpose | Status |
|---|---|---|---|---|
| Custom Field 1 | Custom Field 1 | Blue | Custom attribute (e.g., Color) | Optional |
| Custom Field 2 | Custom Field 2 | Medium | Custom attribute (e.g., Size) | Optional |
- Connection shows Connected and passes Test Connection.
- Mapping template is selected and saved.
- Dimension Unit is mapped if you are syncing dimension fields (Height, Width, Length).
- Connection issues: Verify your Magento API credentials (Access Token, Store URL) and click Test Connection.
- API errors: Confirm the Magento API endpoint is accessible and the store URL is correct.
- Missing data (dimensions): Check that Height, Width, Length, and Dimension Unit are all mapped in the template. If Dimension Unit is missing, dimension values may not display correctly.
- Rate limits: Magento may throttle API requests. If the integration pauses unexpectedly, check your Magento API rate limit settings.
- Custom fields not syncing: Ensure Fetch Custom Fields is enabled in the integration settings before running the sync.
| Feature | Availability | What to Expect |
|---|---|---|
| Secondary Attributes | Supported | Dimensions, shipping cost, GTIN |
| Custom Fields | Supported | Up to 100 custom fields |
| API Rate Limits | Limitation | May pause integration if exceeded |
Keep your catalog up to date automatically
After configuring Get Inventory Primary and Get Inventory Secondary, you can schedule both jobs so items, inventory, and pricing update for you.
- Schedule Primary to import new and updated items.
- Schedule Secondary after Primary to refresh stock and pricing.
- Adjust the cadence anytime if your supplier changes their update frequency.
Order Operations
Configure Flxpoint to route orders to vendors for fulfillment and import the shipment details, so they sync back to your sales channel and customer.
Send Fulfillment Requests
The Magento – Send Fulfillment Requests integration sends fulfillment requests to your Magento store, creating purchase orders with billing, shipping, and item details. This enables automated order fulfillment directly from Flxpoint to Magento.
By automating fulfillment requests, this integration reduces manual effort and ensures seamless processing. Billing and shipping addresses, order items, and payment details are mapped and transmitted to Magento via the API.
The sections below walk through setup, field mapping, and troubleshooting for this integration.
1 Connect — Use Magento API credentials (Access Token, Store URL).
2 Prepare — Gather fulfillment data (billing/shipping addresses, order items).
3 Map — Map system fields to Magento fields via a mapping template.
4 Send — A POST call to the Magento API creates a purchase order with the mapped data.
- Sync Frequency — How often fulfillment requests are sent.
- Order Status Filter — Controls which orders are eligible for fulfillment.
- Scheduling — Set up recurring or on-demand runs.
- Mapping Template — Defines how Flxpoint fields map to Magento fields.
Add the Send Fulfillment Requests integration from the Magento source integrations list.
Enter your Magento API credentials, including your Access Token and Store URL. Click Test Connection, then Save Connection once successful.
Set the Sync Frequency, Order Status Filter, and Scheduling preferences based on your fulfillment workflow.
Create or select a mapping template that defines how Flxpoint fulfillment data maps to Magento purchase order fields.
Run the integration manually to verify, then enable the schedule for automated fulfillment processing.
The Mapping Template defines how Flxpoint fulfillment data maps to Magento purchase order fields.
- Don't Map — Field is skipped entirely.
- Set To Empty — Sends an empty value for the field.
- Field — Maps a Flxpoint field directly to a Magento field.
- Value — Sets a static value for the field.
- Mapping Set — Uses a predefined set of value translations.
- Rules — Applies conditional logic to determine the mapped value.
| Your Field | Maps To (Magento) | Example | Purpose | Status |
|---|---|---|---|---|
| Address Line 1 | Address Line 1 | 123 Main St | Billing address line 1 | Required |
| City | City | New York | Billing city | Required |
| Country Code | Country Code | US | Billing country code | Required |
| First Name | First Name | John | Billing first name | Required |
| Last Name | Last Name | Doe | Billing last name | Required |
| Postal Code | Postal Code | 10001 | Billing postal code | Required |
| Your Field | Maps To (Magento) | Example | Purpose | Status |
|---|---|---|---|---|
| Address Line 1 | Address Line 1 | 456 Oak St | Shipping address line 1 | Required |
| City | City | Los Angeles | Shipping city | Required |
| Country Code | Country Code | US | Shipping country code | Required |
| First Name | First Name | Jane | Shipping first name | Required |
| Last Name | Last Name | Smith | Shipping last name | Required |
| Postal Code | Postal Code | 90001 | Shipping postal code | Required |
| Your Field | Maps To (Magento) | Example | Purpose | Status |
|---|---|---|---|---|
| SKU | SKU | ABC123 | Product identifier | Required |
| Quantity | Quantity Ordered | 5 | Quantity to fulfill | Required |
| Title | Name | Blue Widget | Product name | Optional |
| UPC | UPC | 012345678905 | Universal product code | Optional |
- Connection shows Connected and passes Test Connection.
- Mapping template is selected and saved.
- Fulfillment Request Number and SKU are mapped.
- Connection Issues — Verify your Magento API credentials (Access Token, Store URL) and click Test Connection again.
- API Errors — Confirm the Magento API endpoint is accessible and responding correctly.
- Missing Data — Check your mapping template to ensure Fulfillment Request Number and SKU are mapped.
- Rate Limits — Magento API rate limits may pause the integration if exceeded. Reduce sync frequency if needed.
- Duplicate Requests — Use the Order Status Filter to prevent duplicate fulfillment requests from being sent.
| Feature | Availability | What to Expect |
|---|---|---|
| Purchase Order Creation | Supported | Creates orders in Magento via API. |
| Billing/Shipping Mapping | Supported | Full address field mapping. |
| Item Mapping | Supported | SKU, Quantity, Title, UPC. |
| API Rate Limits | Limitation | May pause integration if exceeded. |
Get Shipments
The Magento – Get Shipments integration retrieves shipment data from your Magento store, including tracking numbers, carrier codes, and shipment dates. This keeps your system updated with the latest shipment details for accurate tracking and fulfillment.
Shipment records are pulled via the Magento REST API and mapped into Flxpoint so order statuses reflect real-time carrier and tracking information. The sections below walk through each step of the setup and configuration process.
Each run follows this workflow:
- 1Connect — Use your Magento API credentials (Access Token, Store URL) to establish the connection.
- 2Fetch — A GET call to the Magento API retrieves shipment details from your store.
- 3Map — Extract Tracking Number, Carrier Code, and Shipment Created At via your mapping template.
- 4Save — Import the mapped data, updating shipment records in Flxpoint.
- Sync Frequency — How often shipment data is pulled from Magento.
- Shipment Status Filter — Filter which shipments are retrieved based on their status.
- Scheduling — Set a recurring schedule (UTC) or run on demand.
- Mapping Template — Defines how Magento shipment fields map to Flxpoint fields.
Navigate to your Magento source in Flxpoint. Under Integrations, locate Get Shipments and click to add the integration.
Select or create a Magento connection using your Access Token and Store URL. Click Test Connection to verify, then Save Connection.
- Sync Frequency — Choose how often to pull shipment data.
- Shipment Status Filter — Select which shipment statuses to include.
- Scheduling — Enable a recurring schedule or plan to run manually.
Click Save and Proceed.
Define how Magento shipment fields are mapped to Flxpoint. Ensure Tracking Number is mapped (required). See the Mapping Utilities section below for full details.
Click Save and Complete. Run the integration manually to verify results, then enable your preferred schedule for ongoing automation.
The Mapping Template defines how Magento shipment data maps to Flxpoint shipment fields.
- Don't Map — Skip the field entirely.
- Set To Empty — Clear the destination field.
- Field — Map directly from a Magento source field.
- Value — Set a static value for the destination field.
- Mapping Set — Use a predefined set to translate values.
- Rules — Apply conditional logic to determine the mapped value.
- Tracking Number — Must be mapped for proper shipment tracking.
| Magento Field | Maps To | Example | Purpose | Status |
|---|---|---|---|---|
| Carrier Code | Carrier | UPS | Shipping carrier | Optional |
| Comment | Note | Shipped with care | Shipment comment | Optional |
| Shipment Created At | Shipped At | 2025-08-07 10:00:00 | Shipment creation date | Optional |
| Title | Method | Ground Shipping | Shipping method title | Optional |
| Tracking Number | Tracking Number | 1Z9999W99999999999 | Shipment tracking number | Required |
- Connection shows Connected and passes Test Connection.
- Mapping template is selected and saved.
- Tracking Number field is mapped (required).
- Connection Issues — Verify your Magento API credentials (Access Token, Store URL) and click Test Connection again.
- API Errors — Confirm the Magento API endpoint is accessible and not blocked by firewall or maintenance mode.
- Missing Data — Check your mapping template and ensure Tracking Number is mapped. Verify that shipments exist in your Magento store for the selected status filter.
- Rate Limits — Magento API rate limits may pause the integration if exceeded. Reduce sync frequency or increase the API page size if needed.
| Feature | Availability | What to Expect |
|---|---|---|
| Shipment Sync | Supported | Tracking, carrier, and dates via Magento API. |
| Carrier Mapping | Supported | Carrier Code mapped to Carrier field. |
| Shipment Status Filter | Supported | Filter retrieved shipments by status. |
| API Rate Limits | Limitation | May pause integration if exceeded. |
You’re ready to automate this source
You’ve finished setting up this source. If you’d like, you can now put its operations on an automated schedule.
- Select the operations to schedule (for example, Get Inventory, Get Orders, Send Fulfillment Requests, Get Shipments).
- Pick how often and when they should run. You can edit or pause schedules anytime from the operations screen.
Tip: A daily schedule for key operations is a simple place to start.
Trobleshooting Common Errors
Common issues and solutions for Magento integration. Expand each item to learn more.
What's happening
The Magento API connection cannot be established, Test Connection fails, or the job errors with an authentication or 401/403 message.
- Incorrect Access Token, Store URL, or API Page Size.
- The Magento integration was deactivated or the token was revoked in Magento Admin.
- Store URL is missing the protocol (e.g.,
yourstore.cominstead ofhttps://yourstore.com). - Magento REST API is disabled or blocked by server firewall.
How to fix it
- Verify the Access Token and Store URL match what was generated in Magento Admin → System → Integrations.
- Click Test Connection and review the error message for specifics.
- Ensure the Store URL includes
https://and does not have a trailing slash. - Confirm the integration is still Active in Magento Admin and the token has not been regenerated.
- Check that your Magento server allows REST API access (no IP restrictions blocking Flxpoint).
What's happening
The Primary inventory job runs but imports zero products, or catalog fields (titles, descriptions, prices) are missing from the inventory pool.
- Mapping template is missing or does not include the required fields (SKU, Quantity).
- Fetch All Attributes is disabled and the needed fields are not visible on the Magento storefront.
- Archive/Un-Archive is enabled and removing products not present in the current API response.
- API Page Size is too small, causing partial data retrieval.
How to fix it
- Review your mapping template — ensure SKU, Quantity, title, and description fields are mapped.
- Enable Fetch All Attributes if the fields you need are not storefront-visible.
- If Archive/Un-Archive is enabled, verify the API response contains all expected products.
- Increase the API Page Size (e.g., to 100) to ensure complete data retrieval per page.
- Run the job manually and check the run log for any warnings or skipped records.
What's happening
The Secondary inventory job runs successfully but dimensions, shipping costs, GTIN, or custom fields remain empty in the inventory pool.
- Fetch Custom Fields is not enabled, so custom attributes are not being retrieved.
- Dimension Unit is not mapped alongside Height, Width, and Length fields.
- The secondary fields are not available via the Magento API for the selected products.
- Archive/Un-Archive is enabled in both Primary and Secondary, causing conflicts.
How to fix it
- Enable Fetch Custom Fields in the integration settings to retrieve custom attributes (up to 100).
- Map Dimension Unit alongside any dimension fields (Height, Width, Length) for consistency.
- Verify the fields exist in Magento for the target products (check Magento Admin → Catalog → Products).
- If Archive is already enabled in Primary, leave it off in Secondary to avoid conflicts.
- Run the job manually and check the run log for any warnings or skipped records.
What's happening
Fulfillment requests are not marked as processed after the job runs, or Magento rejects the purchase order creation via API.
- Fulfillment Request Number or SKU is not mapped in the mapping template.
- Required billing/shipping address fields are missing or incomplete.
- The Magento API endpoint for order creation is not accessible or returns validation errors.
- API permissions do not include Sales → Operations → Orders.
How to fix it
- Ensure Fulfillment Request Number and SKU are mapped in the mapping template — both are required.
- Verify all required address fields are mapped: Address Line 1, City, Country Code, First Name, Last Name, Postal Code.
- Check that the Magento integration has Sales → Operations → Orders permission enabled.
- Review the run log for specific API error messages and correct the data accordingly.
- If using restricted permissions, confirm the Minimum Recommended Permission Set is enabled.
What's happening
The Get Shipments job runs but shipment data does not attach to orders, tracking numbers are blank, or carrier information is missing.
- Tracking Number is not mapped in the mapping template.
- Shipment Status Filter is excluding the shipments you need.
- The Magento API does not return tracking data for shipments without carrier information.
- API permissions do not include Sales → Operations → Shipments.
How to fix it
- Ensure Tracking Number is mapped in the mapping template — it is required for shipment tracking.
- Review the Shipment Status Filter and adjust or remove it to include all relevant shipments.
- Map Carrier Code and Title (Method) for complete shipment details.
- Check that the Magento integration has Sales → Operations → Shipments permission enabled.
- Run the job manually and check the run log for any warnings or skipped records.
What's happening
Any Magento integration job pauses, times out, or only syncs a partial set of records before stopping.
- Magento API rate limits have been exceeded (429 Too Many Requests).
- API Page Size is set too high, causing response timeouts.
- Server-side Magento configuration limits the number of API requests per minute.
- Network interruptions between Flxpoint and the Magento store.
How to fix it
- Reduce the API Page Size (e.g., from 200 to 100) to decrease response payload per request.
- Space out scheduled syncs to avoid overlapping jobs hitting the API simultaneously.
- Check your Magento server's API rate limit configuration and increase if possible.
- Review the run log for HTTP 429 or timeout errors and adjust scheduling accordingly.
- Contact your Magento hosting provider if server-side rate limits are too restrictive.
| Symptom | Likely Cause | Fix |
|---|---|---|
| Job pauses mid-sync | API rate limit exceeded | Reduce page size, space out schedules |
| Timeout errors in log | Large API response payload | Decrease API Page Size |
| Partial records synced | Overlapping scheduled jobs | Stagger job schedules |
| 401/403 after working | Token revoked or expired | Regenerate token in Magento Admin |
Still need help? If you're experiencing issues not covered here, contact Magento support or your Flxpoint account manager.
Contact Support