Getting Started
When you first access the FLX Vendor Portal, log in using the email and password provided by your FLX contact. If you’re new, you might have received an activation email, check your inbox for a link to set your password. Once logged in, you’ll land on a straightforward dashboard with sections for Inventory, Orders, and Notifications. If it says "Nothing matches your filters," don’t worry, it just means no data has been uploaded yet. We’ll get to that soon.
Tip: Can’t find your login details? Reach out to your FLX contact for assistance.
Managing Inventory
Uploading Inventory Data
Keeping your product data up to date is key for seamless operations. To upload your inventory, head to the dashboard and click Inventory Upload in the top-right corner. You’ll see a download link for a spreadsheet template (CSV or XLSX). Fill it out with your product details, leave any fields that don’t apply blank, but don’t remove columns or headers. Once your file is ready, select it and click Update Inventory. The system will process it and let you know right away if there are any issues, with brief error descriptions to help you fix them fast.
Updating Quantities
Need to tweak stock levels? Use the same template from the upload process. Edit only the quantity field, keeping other columns unchanged, then upload it with Update Inventory. It’s a quick way to keep your numbers current without redoing the whole file.
Processing Orders and Shipments
Viewing Orders
To see incoming orders, navigate to the Orders or Purchase Orders tab from the dashboard. All your purchase orders will be listed there. Click on any order to dive into the details—items requested, shipping info, and more.
Adding Shipment Information
You’ve got two easy options to add shipment details:
1. Individual Order Update: Open an order in the Purchase Orders tab. Click Add Shipment, fill in the details (like tracking number and carrier), and save your changes.
2. Bulk Upload: Go to the Shipments section and select the CSV/XLSX option. Download the shipment template, enter your info (leave non-applicable fields blank), and upload the file. If something’s off, the system will point out what needs fixing.
Setting Up Notifications
Want real-time updates? Set up notifications to stay in the loop. From the left-hand menu, click Settings. Enter your preferred email address(es), use commas if you’re adding more than one. Toggle the switch to enable notifications and click Update. Once activated, you’ll get instant alerts for new orders or shipment activities. Make sure your emails are correct to avoid missing out.
